A flurry of users around the world shared that they have issues when using Snapchat. The users began to face problems in sending and receiving snaps around 12:30 AM ET. Many were also unable to log in as Snapchat was not Loading. Later it was found that there were problems with the Snapchat service itself. Snapchat is a fun way to be in touch with friends and family. But if it is not working you may get left out of the loop. That is why many users got worried about it. Snapchat service had an issue then many waited for it to get over. If you experience snap loading trouble then read the below instructions.
Check If Snapchat Is Down Or Not
If Snapchat is not working for you, first check if it is working for your friends and family. There are two places to check if Snapchat is down or not. There is a site called a down detector that tracks all types of services. You can go to the Down Detector’s Snapchat page and it tells you whether Snapchat is having issues or not. You can also go to the Live Outage Map to check if the issue is restricted to some places.
The other option is the Snapchat Twitter support account. It shares if there are any issues with Snapchat. Follow the page to know to get updates if Snapchat is down.
Try Closing And Opening Snapchat
If Snapchat is up and is not working for you try closing the app and reopening it. If the issue continues you can log in to your account and log back in. It resyncs the local snaps with the server and fixes the problem. Further uninstalling and reinstalling the app also works. It will ensure the app is working well.
Check For Updates
Running an old version of the Snapchat app can lead to some problems in the long run. Major changes are implemented in the app frequently so the old versions can become outdated. So they may have issues running properly. So it is always the best idea to check for updates. You can open the Google play store or the App Store to update the app. In this way you can prevent Snapchat won’t open trouble.
Restart The Phone
Sometimes you may come across this trouble which makes you think “why isn’t my snap memories loading?” This is a problem many people have come across in life. But the simplest solution is to try restarting the phone. Then check if Snapchat is loading or not.
Check If The Internet Is Good
If Snapchat won’t open you can check if the other apps on the phone are having the same issue or not. If there are issues with the other apps too check the internet connection. A quick way to verify the problem is by using the internet. Try opening the browser and click Google.com. If it is not loading then there is a problem on the internet.
If you are using internet data try using Wi-Fi instead. You can also move nearer to the browser. Resetting the router is also worth a try. For the people using VPN, you have to disable it when using Snapchat. The app often stops working if it detects any third-party apps.
Check The App Network Permissions
If your internet connection is good and the other apps are working fine, check if Snapchat has got the permissions to function. It happens when you see a black screen instead of the camera. Some of the necessary permissions Snapchat needs are Phone, Location, Storage, and others. One easy way to check Snapchat’s permissions is in the app itself. You can do this by following the steps below.
- Open Snapchat
- Click the avatar icon to open the profile
- Hit the settings cog icon
- Click permissions
If Snapchat does not have permissions tap enable permission. It opens the system settings and gives access to the permissions.
Try Clearing Snapchat Cache
Most of the apps in Snapchat download media and other kinds of data on the phone. If the files get corrupted the Snapchat stops working. It is important to clear out the files for Snapchat to work. Clearing caches will not make you lose important files.
- Open Snapchat
- Open your profile
- Hit the settings icon
- Select clear cache
- Click continue
What Can You Do If The Snaps Are Not Sent?
If you are not able to send snaps to your friends even when the network is fine, there may be an issue. Restart the phone as mentioned above. If it is not working, you can try clearing the conversation. It removes all the Snaps you sent as well as received. Any of the reopened snaps gets lost. Know how to clear the conversation in Snapchat.
- First of all open Snapchat
- Open the profile
- Go to the settings icon and click it
- Tap to clear conversation
- Select the conversation you want to clear and click clear
If you have cleared the conversation and the snaps feature is still not working the best option is to remove friends and re-add them. It will delete any of the snaps sent and received from friends. To remove friends you have to do the following.
- Open Snapchat
- Go to your profile
- Click My friends
- Long press on the friends you want to remove
- Choose more
- Click remove friend
- Press remove
This is the guide you can follow to fix Snapchat. It will put an end to the loading issues. Try using these steps to use Snapchat with ease.
Also Read: How To Get Dark Mode on Snapchat on iOS?