Cooperate with the Frizz Tech Technician: We will use commercially reasonable efforts to provide the support to you. Our experience shows that most issues can be corrected as a result of close cooperation between you and the technician. Please listen carefully to the technician and follow the technician's instructions. You must confirm that the following conditions are true:
The situation giving rise to the question is, reproducible on a single system, i.e., one central processing unit with its workstations and other peripherals;
You must have knowledge regarding the hardware system, any software involved, and in the facts and circumstances surrounding the incident;
The full system, including software and hardware, is available to you and accessible by you without limit during any telephone discussions with Frizz Tech support personnel.
Software/Data Backup: You understand and agree that Frizz Tech shall under no circumstance be responsible for any lost or corrupted software or data. Frizz Tech strongly recommends that you at all times maintain a complete data backup and disaster recovery plan.s
Account, Password, and Security: For you to submit a Plan Order, you must complete the Registration Process by providing us with current, complete and accurate information as prompted by and required under the applicable Registration Form. You also will choose a password and a user name. You are solely and entirely responsible for maintaining the confidentiality of your password and account.
Furthermore, you are solely and entirely responsible for any and all activities that occur under your account. You agree to notify Frizz Tech immediately of any unauthorized use of your account or any other breach of security. Frizz Tech will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge.
However, you could be held liable for losses incurred by Frizz Tech or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder.